Returns & Exchanges
We want you to be completely satisfied with your purchase from outfitsfortennis.com. If for any reason you’re not happy with your order, we’re here to help.
Return Policy
Items must be returned within 30 days of delivery for a refund or exchange. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition as when you received it.
How to Initiate a Return
- Visit outfitsfortennis.com and log in to your account.
- Navigate to your order history and select the item(s) you wish to return.
- Follow the prompts to generate a return label.
Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original payment method within 5-7 business days.
Exchanges
We currently offer exchanges for items of the same value. If you need a different size or color, please initiate a return and place a new order.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Final sale items (marked as such at purchase)
Damaged or Defective Items
Please inspect your order upon delivery. If items are defective or damaged, contact us immediately for assistance.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error. Shipping fees are non-refundable.
Questions?
For any inquiries regarding returns, please reach out through our customer service portal on outfitsfortennis.com.